Packaging & Shipping & Delivery
Packaging Details:Each item is individually packed in its own box. Boxes are then grouped into outer cartons — typically 6 or 9 boxes per hard carton — to ensure safe handling during transit. Custom packaging arrangements are also available upon request.
Shipping Details:Goods are shipped by sea. The specific shipping method and route can be arranged based on the customer's preference and destination.
Delivery Details:In Stock: Orders can be dispatched within 7 days of payment confirmation.
Out of Stock / Production Required: Lead time is approximately 25–35 days, depending on the order quantity and production schedule.
FAQ
Q1: Are you a manufacturer?
A: Yes, we are an experienced manufacturer with a strong production background and the capability to handle both standard and customized orders.
Q2: Can I visit your factory?
A: You are more than welcome to visit us! The nearest airport is Ningbo Airport, making it convenient for both domestic and international visitors to arrange a factory tour.
Q3: Can you add my logo on the product?
A: Yes, customized logos are always welcome. We fully support both OEM and ODM orders to meet your specific branding needs.
Q4: Can we use our own shipping agent?
A: Absolutely. You are free to use your own freight forwarder. We have also built strong working relationships with a number of reliable forwarders over the years — if needed, we are happy to recommend a few options so you can compare pricing and services before making a decision.
Q5: What are your standard packing terms?
A: Our standard packing uses plastic bags and brown cartons to protect the goods during shipping. We can also arrange alternative packaging solutions based on your specific requirements or preferences.